What is Maintenance Management (CMMS) Software?

Computerized maintenance management system (CMMS) is designed to act as database that contains information about your business maintenance activities. You can use this data to help your maintenance team do their assignments more effectively, for instance, they can select the machines that need maintenance and decide which storerooms have the parts necessary to repair them. The software can also help managers to make the right decisions, for instance, they can determine the cost of fixing machine breakdowns in comparison to the cost of precaution maintenance for all machines. CMMS information is also used to confirm regulatory compliance. The main features of this software include powerful breakdown reports, fast access to work and orders information, reusable task templates, and performance indicators. To find a good CMMS solution for your needs your can go through our reviews of the popular products in the category, and check Hippo CMMS which is currently our leading app.

Most Popular Maintenance Management (CMMS) Software

UpKeep reviews
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UpKeep

Our Score 8.0

User Satisfaction 97%

UpKeep is a computerized maintenance management system (CMMS) that enables managers in various industries and businesses to enhance communication. Read Reviews

Hippo CMMS reviews
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Hippo CMMS

Our Score 8.3

User Satisfaction 99%

Hippo is a robust, affordable, and user-friendly web based maintenance management system. Read Reviews

Corrigo reviews
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Corrigo

Our Score 8.3

User Satisfaction 99%

Make smarter decisions by taking control over your facility management unit through the latest CMMS of Corrigo! Read Reviews

Bigfoot CMMS reviews
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Bigfoot CMMS

Our Score 8.0

User Satisfaction 100%

Smartware Group’s Bigfoot CMMS is a cloud-based tool that can serve the requirements of maintenance professionals worldwide. Read Reviews

How To Choose The Best Maintenance Management (CMMS) Software

Running a business in today’s economy (a successful one in particular) depends big time on standard compliance and responding to audits, which makes online maintenance systems a backbone rather than an option for any manufacturing organization.

Explained in simplest terms, maintenance management software for enterprises and SMBs is a centralized repository for relevant documents, spare resources, and work processes, which can improve business solutions by ensuring compliance and performing root cause analyses. Its application is fairly universal, as you can use it to understand the impact of past mistakes, to manage current operations, and to predict trends relevant to your workflow.

Therefore, best maintenance management software solutions are suitable for every organization whose success depends on compliance, proper asset management, skilled staff, well-organized budget, and competitiveness. If you recognize yourself somewhere in this sentence, you’re safe to assume that a computerized compliance solution is an investment well worth it.

Get to know each product with free trial

A good way to start your search for the best maintenance management software is to sign up for the free trials of leading vendors. This will help you understand the main features and benefits of each software. The following are the best CMMS software solutions that have received the highest SmartScore and user satisfaction rating in the maintenance management system subcategory: Hippo CMMS reviews, Bigfoot CMMS, and eMaint. Visit their websites to learn if they offer a free trial or demo.  

Targeted Businesses

Almost all industries need maintenance and maintenance management software can help them in this regard. Here are four main types of businesses that can use this system:

  • Production maintenance – These companies produce products. They have heavy equipment, forklifts, assembly lines, and machines that need maintenance.
  • Facility maintenance – These companies maintain apartment buildings, government buildings, theaters, etc. They can use the system to resolve water supply, HVAC, and structural issues.
  • Fleet maintenance – These companies maintain vehicles that are used for transportation. A good maintenance management system can help to take care of their fleet of towing trucks, transport ships, city buses, pizza delivery vehicles, rental cars, etc.
  • Linear asset maintenance – These companies need to maintain assets that are miles long. Examples are a city’s water pipes and roads, a telecom company’s fiber-optic cabling, and the long lengths of electrical wiring used by energy utility companies.

What are Examples of Maintenance Management (CMMS) Software?

  • Hippo CMMS: Hippo is a user-friendly, affordable, and robust web-based maintenance management system for small business and large enterprises.
  • Bigfoot CMMS: Bigfoot CMMS is a computerized maintenance management solution. It is a cloud-based app that offers useful tools for needs of maintenance professionals worldwide.
  • eMaint: eMaint is an easy-to-use and flexible system that allows users to take control of all aspects of facilities and maintenance management.
  • Maintenance Connection: It offers a top notch maintenance management software to help companies stay on top of all their maintenance operations.
  • MPulse: MPulse CMMS offers scheduling, tracking, and reporting tools for facilities and equipment maintenance.

Types of Maintenance Management Software

  • Enterprise Asset Management (EAM) software – This type is used to monitor, manage, and extend the life of important assets.
  • Modular applications – These apps can be integrated into a single maintenance management system. This integration facilitates efficient interactions between different business units in a company.
  • Work Order Management Software – A work order is a request used to describe in detail any maintenance need.
  • Preventive Maintenance Software (PM) – A PM system is similar to work order management system and is used to communicate work orders. This software is used to schedule routine maintenance and to inform staff when repairs are needed.
  • Predictive Maintenance Software (PdM) – These solutions offer data-driven analytic functions that help to identify when an asset will require maintenance before any downtime occurs.
  • Fleet Maintenance Software – Enterprises with transportation fleets use this software to track details of drivers, vehicles, mileage, leasing contracts and more.
  • Facilities Maintenance Software (FM): This system includes work orders for preventive maintenance.
  • Computer Aided Facility Management Software (CAFM) – This software goes beyond maintenance needs and helps businesses to allocate all kinds of resources within the facility.

Key Features of Maintenance Management Systems

Once you’ve determined that you need a maintenance management system, it is time to analyze the features that can respond to that need. These are the compulsory ‘dish ingredients’ you should look for:

Total customization: Ideally, it shouldn’t take you more than a few minutes to transform a brand new MM system into a personalized workplace. It is because of the desirable drag-and-drop functionality, which eases adding and transforming custom fields.

Mobile access: Due the fact that maintenance systems are supposed to make information available at any time, they must be mobile-friendly. You should be able to follow information, record damage, or pull asset reports on the go, using whatever internet-enabled device.

Flexible integration: Another thing each maintenance software provider should offer is flexible integration, meaning that you can connect your system with every information-reading machine, pre-built APIs/connectors, and enterprise programs supposed to pull/push data from it.

A robust feature-suite: The universal list of features each maintenance management system should possess goes as follows: Asset management, Prevention management, Inventory purchasing, Work orders, Unlimited guest requestors, Custom workflows, Custom API integration,  Custom reporting, Role permissions, Compliance audit, Rotating assets , Multi-site management, RFQs, Rotating assets, Rebuilds, etc.

Benefits of Maintenance Management Systems

Before choosing a maintenance management system, you should prepare yourself, and create a list of benefits you expect to realize. This is important to avoid being dazzled by amazing functionality promises, and foremost, paying for expensive options you wouldn’t even use.

You may end up having a list of rare, business specific requirements, and that’s good because of the high probability of finding a program that can satisfy them. Since we can’t dive that deep into the core of every manufacturing operation, we’re going to summarize expectations prescribed to every business (highlighting that a maintenance system which lacks at least one of them is not a good maintenance system).

Robust metrics set

You can easily evaluate the impact of such systems, knowing that almost 50% of your operational budget is spent exactly on maintenance. Reducing rates after applying a good maintenance system go as high as 15 %, and that’s because all metrics that are relevant for uptime results are gathered in one place.

Stronger asset management

Capturing historical and current business data is a blood injection to your suffering asset management, and that should be enough to lead you towards a computerized maintenance solution. You need a system that will support your change, follow expanding technology trends, and respond to the demand for great maintenance practices – things maintenance systems wrap up one way or the other.

Smooth labor transitions

The key maintenance factor of every company is the human one, which means that the sudden disappearance of a skilled professional can cause critical damage to the welfare of one’s business. Now that experts get to choose from a variety of job offers, the risk is all the more.

A maintenance management system can be your defense wall in such cases: the historical knowledge of a particular employee won’t be irreversibly lost, because it will kept it in the standard repository which will make it available for every newcomer taking over a position.

Sustainable competitive advantages

Computerized maintenance managers empower a chain of knowledge-intensive actions deriving from robust informational databases. Knowledge is what connects variable wealth with sustainable success, and helps you plan investment timing, upgrades, and innovations. The role of your system will be to provide that knowledge in a way which makes your competitive advantages and strengths obvious.

Compliance with government regulations

Liability is more than critical to every business environment, and is unfortunately a sphere where one can’t rely on their own readiness to respond to standards and requirements. Maintenance management software relieves a big deal of this burden, as it orientates performance towards reducing work-related incidents and liability hazards. Having it on board would mean that you don’t have to worry about non-compliance claims, wrong documenting practices, certified compliance, or unsafe work methods. Thanks to the system, you will monitor and record everything that is happening in your company.

Prioritization of skills

Technology is evolving all the time, and it requires professional skills you hadn’t even heard about a few years ago. Regardless of the competence of the person you’re employing, it may turn out that his education is not enough to respond to the technical program of your institution, which is where training becomes essential. Maintenance programs enable you to prioritize technical skills, and to predict the ones which are required for fulfilling a vacancy. Preparing employees in such a way will save significant amount of time, money, and effort.

Pricing overview

Maintenance management software’s price range varies so much, that it’s almost impossible to round up an average price expectation. Pricing structures are different for every product, especially when you consider the modules/features you would have to add, the same as extra support/training expenses.

Most systems are pay-per-use ones and they usually vary between $35 and $150, depending on the features and the setup costs. Instead, you can choose a pay-per-module system and pay either renewing, annual fees ($60-$100), or a one-time license fee instead ($200-$1500).

List of Maintenance Management (CMMS) Software Companies

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Our Score Read More

Our site uses our innovative SmartScore™ system to gather information about all the products in the Maintenance Management (CMMS) Software category so that we can help you decide on the best possible app. It analyzes the following metrics: individual features, collaboration possibilities, customization, integration, how easy a software is to use and learn, help & support, security, mobile support, ratings in media. At the moment, Hippo CMMS is the leader in this category and is recommended by our experts. Following extensive evaluation it had the best results among its competitors and we strongly suggest that you consider it as one of the alternatives for your needs.

User Satisfaction Read More

An overview of general user satisfaction with the solutions in our Maintenance Management (CMMS) Software category evaluated with our unique algorythm that finds user reviews, comments and opinions across a wide set of social media sites in order to help you make an educated purchase choice.

99%

99%

100%

97%

98%

99%

88%

100%

100%

100%

Pricing Read More

Every vendor in the Maintenance Management (CMMS) Software category will have a different set of pricing plans for its app and every plan will include a varied set of tools. Below we list the overal pricing for the most affordable plan offered for each service. Keep in mind that advanced features may have an extra cost.

Devices Supported Read More

An overview of what kind of devices and operating systems are supported by these B2B services in the Maintenance Management (CMMS) Software category, including mobile platforms and web-based solutions.

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Laguages Supported Read More

Learn what languages and geographies are supported by the popular B2B apps in the Maintenance Management (CMMS) Software category, including spftware designed for international markets and prepared for multi-cultural teams of employees.

USA

UK

Canada

International

China

Germany

India

Japan

Spain

France

Russia

Italy

Dutch

Portugal

Polish

Turkish

Swedish

Pricing Model Read More

Find out what pricing models are offered by the vendors in the Maintenance Management (CMMS) Software category to check which one fits your business needs and expenses best. Note that some apps can provide free or freemium accounts for you to try out first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

A brief look at which groups of clients a specific B2B service in the Maintenance Management (CMMS) Software category aims for, from small businesses and non-profits to large enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

A summary of what types of product deployement are provided by each B2B vendor in the Maintenance Management (CMMS) Software category. Although almost all modern SaaS services are cloud-based there are solutions may offer an on-site deployment model as well.

Cloud Hosted

On Premise

Open API