Digitalized maintenance management system (CMMS) is a type of software designed to be used as database with information about your business maintenance activities. With this information you can aid your maintenance staff to complete their assignments more effectively (such as, deciding which machines need maintenance and which storerooms have the parts necessary to fix them) and to assist managers when making the right decisions (for example, calculating the financial consequence of machine breakdown fixing in comparison to precaution maintenance for every machine). CMMS data is also occasionally applied to validate regulatory compliance. The main features include: performance indicators, reusable task templates, fast access to work/orders data, and comprehensive breakdown reports.
First, be clear about the reasons why you wish to use a SaaS solution. You should also have a good understanding of your existing infrastructure and business procedures. This information will assist you to easily integrate the SaaS program with your existing infrastructure without any difficulty.
The second consideration is a follow up to the first one. Ask yourself what you want the SaaS solution to do for your firm. Then, be clear about the features the app should have. For example, if you want enhanced data collaboration between different business departments you need a platform that can be accessed by multiple users. However, if you need an efficient app that is similar to an on-premise solution, you need to invest in a SaaS software that can be accessed by only a few users at a time.
After you choose a suitable vendor, do not sign an agreement before you take a good look at the Service Level Agreement (SLA). The SLA will clearly describe what the SaaS vendor is offering and the reimbursement they will pay if they do not deliver the agreed services. Read and understand the SLA thoroughly to know what you are getting into and to avoid problems later.